FAQ

In the following cities you are required to display a parking sticker or a handwritten note mentioning “PARK NOW Handyparken” in the windshield for parking on-street:

Germany:

Bad Homburg, Bad Oldesloe, Berlin, Bernkastel-Kues, Bingen, Detmold, Dortmund*, Duderstadt, Hameln, Hanau, Heidenheim, Hennigsdorf, Kiel, Köln, Lemgo, Lübeck, Mainz, Mönchengladbach, Neustadt an der Weinstraße, Oberwiesenthal, Planegg, Pöhl, Potsdam, Stolberg, Tübingen as well as P+R (Park & Ride) parkings.

*Be aware that handwritten note are not allowed in these cities:

Austria:

Bludenz, Graz, Salzburg, Zell am See

You can order the official PARK NOW sticker in the app or download the print version here free of charge.

In some cities it is necessary to place a parking sticker or note clearly visible behind your vehicle’s windshield. In these cities only cars with a parking sticker/note will be checked for a valid parking session. Is no sticker or note placed, you may receive a parking fine despite of having an active parking session.

Therefore, please make sure your parking sticker is clearly visible. In most cities it is accepted to place a note with “PARK NOW Handyparken” visible behind your windscreen.

You can find a full overview of cities which require a parking sticker and which cities do not accept a handwritten note here.

Download your PARK NOW sticker or order a self-adhesive sticker for free in your app.

The delivery of your parking sticker or car park access card by post may take a few days. You can, however, use PARK NOW directly after registration for on-street parking. If you have not received your sticker or access card within one week, please contact our customer service team.

In some cities it is necessary to have a parking sticker or note for mobile on-street parking clearly visible from outside of the vehicle to notify parking attendants.

You may continue using your old parking sticker, as usual.

You can easily order your PARK NOW parking sticker using the PARK NOW app:

iOS device:

• Open the main menu “Account”
• Select the sub-category “Utilities”
• Click on “Order a sticker”
• Select the amount and order your sticker

Android device:

• Open the main menu “Manage”
• Select the option “Cards”
• Click on the green plus sign (bottom right)
• Select “Order parking sticker”

Where can I see if I have already ordered a sticker?

In the PARK NOW app under the menu item “Activitiy” you can see if and when you have ordered a badge.