Frequently Asked Question

How can I become a ParkNow customer?

You can register to become a customer directly with the ParkNow iOs app / Android app or through our website.

To register, you will need your personal information, mobile phone number, payment details as well as the license plate number of your car. You can find an overview of the different packages here.

Where can I use ParkNow?

You can benefit from our constantly expanding network and experience our parking service in numerous cities and car parks across Germany , Austria , France , Switzerland.

How does ParkNow function on-street?

On-street parking with ParkNow is easy and cashless. You can start or end your parking action through the ParkNow iOs app / Android app, via phone call or SMS.

Please note that in various cities you require a parking sticker for on-street parking. This sticker needs to be clearly visible attached behind the windscreen of your car. Download your ParkNow Sticker for free.

How does ParkNow function off-street?

To use our service in car parks, please register directly via the ParkNow iOs app / Android app or our website.

You can find nearby car parks with the ParkNow app. You can also see opening hours, parking fees and further services for each individual car park and choose the most convenient one for your needs. Furthermore, you can navigate directly to the entrance of the car park with the ParkNow app.

The parking action starts when your vehicle enters the car park. The barrier will open automatically through license plate recognition or after using the Car park access card. Find more information here.

Can I use ParkNow without registering?

Within Germany, you can use ParkNow on-street without registering.
Just download the ParkNow iOs app or Android app. In the app, choose your parking zone and press “start parking action”. Then you choose “pay via mobile network operator”. The incurred costs will be debited directly from your mobile phone bill or pre-paid balance.

Please note that in various cities you require a parking sticker for on-street parking. This sticker needs to be clearly visible attached behind the windscreen of your car. Download your ParkNow Sticker for free. Alternatively, you can place a note with “ParkNow Handyparken” behind your windscreen.

 

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