Billing

How do I pay for my parking fees?

Any parking costs and service fees incurred will be billed to your chosen payment method on a monthly basis.

At any time, you can look into your parking history in your personal account in the PARK NOW app or the website.

You can also assign notes to each individual parking action. This makes it easier to recognize and comprehend your parking actions at a later stage.

How and when do I receive my invoice?

Your parking costs and service fees will be billed to your chosen payment method on a monthly basis. You receive an invoice notification per e-mail with an overview and link to your electronic invoice. You can download your invoices at any time as pdf documents from your personal account in the app or website.

Business customer receive a VAT-deductible monthly invoice.

How can I determine the costs for each individual parking action?

Your monthly invoice, as well as the parking history in your personal account, show the details of each individual parking action. Here you can see which license plate parked at which location and when. Please contact our customer service team for any questions regarding your invoice or parking history.

When will the invoice amount be deducted from my bank account?

The invoice amount will be deducted from your bank account or credit card a few days after you receive your invoice.

Can I provide a different address for the invoice to be billed to?

The invoice address will be the same as provided during registration. For the car park access cards or stickers, a different shipping address can be provided.

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